Frequently asked questions.
How should I clean and maintain carpet?
Vacuum carpet regularly to remove dirt and grit, and attend to spills promptly by blotting rather than rubbing. Arrange professional cleaning when needed, especially in high-traffic areas. Always follow the carpet manufacturer's cleaning and maintenance guidelines, and check the relevant warranty conditions before using any cleaning product or service.
How should I clean and maintain hard flooring?
Sweep or vacuum regularly, then clean with a suitable product and a damp—not wet—mop. Avoid excess water, harsh chemicals, abrasive tools, and steam cleaning unless the flooring manufacturer specifically approves them. Always follow the manufacturer's cleaning and maintenance guidelines and refer to the product warranty before cleaning or maintaining the floor.
Frequently Asked Questions
Yes. Our mobile showroom brings flooring and window furnishing samples to you, making it easier to explore options in your own home.
Do you offer a mobile showroom?
For in-stock products, installation can be completed with a turnaround as quick as 24 hours. Timing depends on product availability, project requirements, and installer availability.
How long does it take from measure to installation?
Yes. Installation can be arranged in stages to suit your project and requirements. The installation plan can be discussed during your measure and quote.
Can I have my product installed in stages?
Do you have landlord-friendly product options?
Do you measure and install on weekends?
Do you offer interior design services?
Yes. Interior design advice is available to help you coordinate flooring, window furnishings, colours, and finishes for your space.
Yes. We offer landlord-friendly product options that are practical, durable, and suitable for rental properties.
Yes. We offer measure and installation appointments on weekends, subject to availability.